Customer experience is what decides the fate of a business- whether it can attain success or lead to failure. Thus, friendly, smooth and uninterrupted customer support is something every digitally-based business should focus upon. According to Gartner’s Report, by 2021, 85% of customer interactions will be managed without human involvement.…
Over the past few years, Artificial Intelligence and Chatbots have become the latest trends in the technology world. You can find chatbots in almost every industry now, whether it is a travel website, e-commerce platforms, blogs or government sites. The education sector also holds abundant of possibilities for utilizing this…
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