Bot epidemic is everywhere. It’s undeniable that chatbots are the new trend for messenger apps. But chatbots themselves are just the tip of the iceberg. In fact, the move to chatbots is a much more serious disruption of the marketplace than it appears at the first glance.
Get ready to hear a lot about them.
What are Chatbots meant in practice?
A chatbot (also known as a talkbots, chatterbot, Bot, IM bot, interactive agent, or Artificial Conversational Entity) is a computer program or an artificial intelligence which conducts a conversation via auditory or textual methods. Such programs are often designed to convincingly simulate how a human would behave as a conversational partner, thereby passing the Turing test. Chatbots are typically used in dialog systems for various practical purposes including customer service or information acquisition. Some chatterbots use sophisticated natural language processing systems, but many simpler systems scan for keywords within the input, then pull a reply with the most matching keywords, or the most similar wording pattern, from a database.
The term “ChatterBot” was originally coined by Michael Mauldin (creator of the first Verbot, Julia) in 1994 to describe these conversational programs. Today, most chatbots are either accessed via virtual assistants such as Google Assistant and Amazon Alexa, via messaging apps such as Facebook Messenger or WeChat, or via individual organizations’ apps and websites. Chatbots can be classified into usage categories such as conversational commerce (e-commerce via chat), analytics, communication, customer support, design, developer tools, education, entertainment, finance, food, games, health, HR, marketing, news, personal, productivity, shopping, social, sports, travel and utilities
Chatbot development creates the platform for communication directly with your targeted audience. It is clear that chatbots are the future of mobile app development. Bots can be developed in two different ways:
Implement bots in their own app: These type of bots perform specific functions within application for interactions between the user and app. And this is mainly used for business interactions.
Implement bots within Messenger: These bots perform functions within any messenger, that support bots. It is used for the businesses that do not have a larger audience though and is cost-effective than standalone apps.
Framework for Chatbots
Chatbot development can be dependent on fixed commands or machine learning with any programming language. Many tools are used to build the bot, but it depends on how complex you need your Chatbot development be. Tools are used for deploying bot, even if development and coding is not your forte.
You can easily develop your facebook and telegram bots with the use of tools like Chatfuel and Many Chat, simply by drag and drop functionality without any coding. For more complex customization for your chatbot development, you can opt for API.ai – it is a conversational UX platform and ai – natural language for developers.
Facebook Messenger addresses business vulnerability with the help of Chatbot development. Techcrunch Disrupt noted that, there were tens of thousands developers developing chatbots for messenger.
Where Chatbots can be used in real?
Chatbots as a Personal Stylist: Chatbots can be used stylist business. Just imagine a bot telling you what suits on your customer and what not based on measurements of your skin tone, type.
Chatbots to Order Food: Businesses can boost their online business just by delivering an order just by talking or typing to a bot.
Chatbots as your Personal Concierge: Chatbot development can also help to organise your business’ diary, emails and even make appointments and also access other bots’ services.
Chatbots as a Doctor: Chatbots helps for medical advices for doctors, recommend treatments and also directs you to the nearest medical treatment.
Chatbots as a Finance adviser: There are lot many intelligent assistants for finance industry. It helps to solve common issues for bankers like lost debit cards, information to order new card reader and even locked PINs.
Chatbots as your own Newsreader: There are lot many organisations in US offering Chatbots like the Wall Street Journal, CNN and Washington Post, they help you to curate top most news stories.
Chatbots as an Anatomy: Chatbots can also be used for professionals to navigate through the human anatomy.
Chatbots as a Teacher: Chatbots can be used in the field of education with their ability to communicate in natural language and also access to vast dreams of data online.
Chatbots as an Accountant: It helps to take away the complexity by letting the entrepreneurs manage their finances only by having the conversation. It helps the users to track the expenses and also manage finances via messaging apps
QSS Technosoft is leading Chatbot App Development Company developing chatbot applications for its esteemed customers. The company has a core competency in developing and delivering Enterprise level Chabot applications using different platforms.