Senior Housing Software Solutions for Operators Who Run More Than One System

Yes. We integrate with existing senior-living clinical platforms such as PointClickCare, MatrixCare and Eldermark, and with hospital and physician EHRs, so caregivers see resident health data, vitals, medication history and care plans in real time without re-keying.

Yes, all our senior housing software solutions are built to comply with HIPAA, HL7, and FHIR standards where PHI is handled, alongside state assisted-living regulations and CMS requirements for skilled nursing.

Yes, we offer modules specifically designed for memory care facilities, including behaviour tracking, cognitive assessments, reminders, wander management through real-time location tracking, and personalised care routines.

Yes. We build family apps and portals where authorised family members can view updates, activity photos, health metrics and billing, and communicate with care teams securely.

A single app or module takes two to four months; a community management platform four to seven months; a multi-community platform with integrations is phased over seven to twelve months. See the timeline and cost table above.

Assisted living software focuses on the workflows of residential senior care, such as ADLs, meal tracking, medication administration, caregiver coordination, family communication and occupancy, rather than acute care, making it more suitable for long-term senior living settings.

Absolutely. We offer fully customisable senior housing software tailored to your care workflows, resident demographics, state compliance requirements and operational goals.

Yes. Our caregiver apps are mobile-first and offline-capable, allowing caregivers to update care notes, administer medications, respond to alerts and manage tasks on the floor.

We implement multi-layered security such as role-based access, end-to-end encryption, audit logging and secure cloud storage with Business Associate Agreements to protect resident data and mitigate risks.

Yes. QSS Technosoft offers end-to-end support including regular updates, bug fixes, new feature rollouts, regulatory updates as state rules change, and 24/7 technical assistance.

A single app or module typically costs $30,000–$60,000, a community management platform $70,000–$160,000, and a multi-community platform with integrations $180,000–$350,000 or more, depending on modules, integrations and compliance scope. See the table above; we confirm a fixed price after the discovery call.

Senior housing management software runs the community: residents, care, staff, billing, dining, maintenance and reporting. Packaged platforms such as PointClickCare, MatrixCare, Eldermark and Yardi cover most standard operations well, and if one fits your model we will say so. Custom senior housing management software makes sense when your care model, your sales process or your multi-community structure doesn’t fit a package, or when the software is part of how you compete. Most of our clients keep a packaged clinical or property platform and have us build the caregiver, family, CRM and integration layers around it.

Yes. Senior living CRM software is different from a generic CRM because the pipeline runs inquiry, tour, assessment, waitlist, deposit and move-in, with referral sources (hospitals, physicians, placement agencies) that need tracking and an occupancy forecast that finance depends on. We build custom senior living CRM software around that pipeline, or integrate the CRM you already use (WelcomeHome, Sherpa, Enquire, Salesforce or HubSpot) with your care and billing systems so a move-in never has to be re-keyed.

Yes. We integrate with senior-living clinical and property platforms through their APIs and through HL7 and FHIR where available, so a caregiver app, a family portal or a CRM can read and write to the systems you keep. We built Eldermark Go for Eldermark itself.

Yes. Our Locatix platform provides real-time location tracking over BLE for wander management, nurse-call response and equipment and consumables tracking, and integrates with the community’s alerting and care systems. Remote Patient Monitoring adds vitals and fall detection between rounds.

A multi-community architecture with one resident index, shared configuration and per-community reporting, built around whichever clinical and property platforms you keep. The goal is that the next community is configuration rather than a new project. We map this in the discovery call, usually starting with one community and one workflow so the pattern is proven before it is scaled.