Healthcare &
Communication App
A healthcare communication solution that connects patients and medical professionals together. The application thrives on managing the healthcare ecosystem through a single chat solution.
From e-prescriptions to digital records of patients and an instant appointment scheduling, the solution comes with many such enticing features.
Process Followed
To build an application that gives people a leg up about world events on a variety of topics such as sports, entertainment, politics and much more, the QSS team initiated a punctilious process by identifying common issues, assessing the practicality followed by user research, product discovery workshop with final outcome tag end.
Problem Identification
feasibility study
solution implementation
challenges
final outcome
Problem Identification
In this fast-paced world, everyone eyes to obtain a digital strategy in prominent sectors. The hospital administration has managed to seek a modern restorative approach yet realtime connection with doctors is still a challenge for many patients. QSS aims to build an app that leverages patients and connect them to the medical professionals at the speed of light.
- Providing one to one solution in the field of healthcare
- Single chat option for doctors and patients
- Availability of care team to assist patients at home
- Frequent follow-ups through application
Feasibility Study
A healthcare messaging application was needed for an engaging and seamless experience. With the single tap feature, patients can instigate group video calls or chat with utmost ease and can kick off one to one conversation. The application also allows for immense communication possibilities between patients & doctors on an instant basis.
- Notifications to users for all calling events
- Efficient user sign in trait with two-factor authentication
- Initiate one to one or group video call or chat
- Allows cross-platform calling
- One tap health report sharing option
Solution Implementation
User research
The intuitive approach of reviewing people helped us understand the common problems faced by patients while seeking a digital approach to medical situations. The research ultimately helped us gain insights that aided us to build better products with higher levels of user engagement.
Product discovery workshop
Transforming an idea into a fully functioning digital product is a massive undertaking. Product Discovery Workshop plays a vital role in making mobile app development a successful venture. It helped us fulfill the project requirement at ease and in every respect. The intention behind carrying out the workshop is to discuss the application development cycle with the client and mutually explore the scope of an idea and steer the project in the right direction.
We mainly discussed the final detailed tech and design specifications prioritizing the user-orientation, product concept, wireframes, and mockups. In a nutshell, we outlined all the core elements of a to-be-launched product. The workshop session helped us know exactly what product the client wants to build, what market it is for and how it will make a difference.
Competitor Analysis
The market is competitively ruthless and this is why making the solution possibly the best it can be, will dominate the market. So to say, we initiated a competitor analysis to observe where our rivals are at.
The Challenges
Even after a lot of research and attention, developing an app is not a cakewalk. There are hurdles of doubt which team crossed path while developing the mobility solution meeting client demands. We faced below challenges while building healthcare and communication app -
- Handling VoIP notifications for a cross-platform solution
- Manage video call and chat with the app running in the background
- Handle mute event for video call
- Encrypted end to end messaging
- Track Patients electronic medical record
- Effective community care management
Final Outcome
After realizing the customer's vision, our team of designers and the engineer put forth the methodology to formulate a web responsive mobile-based application that seeks on-demand medical attention. Let’s have a look over some of the major app features -
- Rich UI/UX allows seamless video calling and chat experience
- Constant integration of complex backend processing
- HIPAA Compatible
- Availing digitized health records on the app
- Secured transactions and wallet option for hassle-free payment
- Measure patient satisfaction with real-time in-app surveys
Sample Interview Questions
The app is aimed to connect patients and medical professionals together. The application thrives on managing the healthcare ecosystem through a single chat solution covering features like- e-prescriptions, maintaining digital records of patients, instant appointment scheduling etc.
- Handling VoIP notifications for a cross-platform solution
- Manage video call and chat with the app running in the background
- Handle mute event for video call
- Encrypted end to end messaging
- Track Patients electronic medical record
- Effective community care management
Yes, the app allows one to one or group video call or chat.
Technology stacks used are- Swift, Java, SQLite, React Native, MySQL Server, VoIP, OpenTonk, J2EE
Yes, we are looking to integrate facebook integration, push notification and sales API integration in the app.
Technology Stack
J2ee
Java
Opentok
React Native
FCM
Swift
Voip
Webhooks
My SQL Server
SQ Lite
Information Architecture
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