A convenient mode for patients to provide online surveys about hospital amenities, care and staff using mobile app, When they are admitted and under treatment in a hospital. The admin web back-end is to perform analytics over rating provided by mobile app users.
The requirement from a major US based hospital chain to implement mobile app based surveys for their patients. The patients can provide their feedback to improve health facilities to meet their expectations by hospital staff. The surveys suppose to be filled on behalf of patients by Doctors, Nusrsing staff, Cargivers. The survey has two categroy for users, Individuals users and Group Account users. The super admin first to set up various hospitals as organization and respective organization admins.
The organization admin can add, delete, modify, approve/disapprove registration requests for both kind of users individuals and group account users. The super admin and organization admin suppose to use web interface while individual and group account users suppose to use mobile app on Android and iOS. The mobile app is developed using hybrid technology React Native.
In discussion with customer, it has been observed that there is business requirement of an Ihybrid mobile app for Android and iOS to complete surveys in mobile app for their patients. The other requirements were to provide web interface for super admin and organization admins. The organization admin supposed to notify via email notification containing OVC (organization verification code) to register themselves with the system, when super admin adds them from web back-end. While Group account users supposed to receive web link to register via email notification, when organization adds them from web back-end interface. If organization approves their registration request then Group account user receives temporary password via email notification. Individual users can register themselves directly from mobile app but every time they logs in, if approved by organization admin, they will receive OTP (One time password) as two factor authentication to login to system. Organization admin can approve/disapprove both individual and Group account users.
Following are identified as tasks of highest importance what users can do
Major challenges while developing the solution:
As an expert company in developing hybrid mobie using React native and web applications, in space of Healthcare and Mankind, we have successfully delivered this fitness mobile app. We presented customer with a detailed project plan to execute this project work to provide utmost transparency on project progress. The functional requirements specification, prepared by us, elaborated every single feature to help graphic designer, developers and testers to stay and develop application as per agreed scope of work. This does also provide customer the desired confidence so that the customer can trust our understanding about the scope of work. We have designed and developed rich app interfaces, integrate the UI components with back-end APIs developed by us. We have also designed detailed set of test cases covering in depth corner cases to ensure testing so that mobile and web app will work error free in production environment. The challenges had been dealt by keeping a close eye on certain critical paths in project plan to make sure that these challenges to be overcome with smart and intelligent research and PoC in grey areas, wherever required during project execution. Following are the feature-rich solutions for our developed project:
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