Point of Care App
A cutting-edge mobile solution designed for senior living communities, enabling staff to track caregiver services in real-time with a single tap. The app streamlines healthcare operations by managing medication records and eliminating time-consuming paperwork.
Country
United States of America
Service
Mobile App Development
Industry
Healthcare
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About
The Project
The Point of Care App is an innovative mobile solution designed for senior living communities, enabling staff to track caregiver services in real-time with a single tap. It streamlines healthcare operations by managing medication databases, routing work orders, and recording resident services digitally, eliminating time-consuming paperwork and reducing documentation errors. Built to operate both online and offline, the app ensures secure, efficient, and accurate service delivery while enhancing resident care. Through user research, product discovery, and competitor analysis, QSS Technosoft developed a solution that improves workflow, boosts service revenue, and connects caregivers and residents seamlessly.
Process We Followed
After lining up salient details related to the project, our team outlined a course of action that would be followed to develop a comprehensive solution. The process comprised of identification of problems, considering the relevant factors of the solution, taking note of common challenges faced, technology stack to be used and coming up with the outcome in the end.
1. Problem Identification
Many seniors lack access to structured healthcare services. The Point of Care App eliminates paperwork, reduces errors, boosts service revenue, and enables one-tap real-time tracking online and offline.
3. Solution Implementation
Through user research and product discovery workshops, we gathered insights from senior living staff, defined core app features, analyzed competitors, and finalized requirements to build an efficient, user-focused point-of-care solution.
2. Feasibility Study
To meet growing senior care needs, we built a one-tap app enabling staff to track services, manage work orders, route requests, capture meal attendance, and maintain a paperless medical charting database efficiently.
4. Challenges Faced by QSS
Challenges included managing the senior community database, enabling one-touch paperless charting, scheduling services, integrating secure payments, connecting caregivers to EHR in real-time, and capturing all services to prevent revenue loss.
5. Final Outcome Achieved
The final solution is a one-tap point of care app with a user-friendly interface, digital clinical records, face-to-face assessments, offline functionality, and streamlined services, improving care while eliminating paperwork and errors.
Problem Identification
Healthcare systems and services have done a lot for the senior level community in the field of day to day operations, however, there are still many people who do not have access to most of the healthcare services either because of lack of plans or unstructured services. Therefore, we aim to build a single point of care app that would be advantageous to the senior community and help them avail health facilities in a convenient way.
- Eliminate conventional time-consuming paperwork method
- Reduce documentation errors and boost service revenue
- Reinforced mobile technology to work online as well as offline
- One tap service track feature
Feasibility Study
With the mounting demand for healthcare services in the senior living personnel, it is important to connect them with caregivers and allow real-time tracking updates. We implemented the idea of building an application where the staff can confirm the resident's service on demand and that also with a single tap making everything easier and faster.
- Capture meal attendance
- Effective management of work orders
- Routing requests to the right caregivers
- Track services provided to residents
- One-touch paperless medical charting database
Solution Implementation
Before diving into development, we focused on understanding the project’s scope, objectives, and core requirements. This phase helped align the team and client on key features, user needs, and the overall value the app would deliver to senior living personnel.
User research
User research is a crucial factor to implement as it helps in minimizing the risk factor involved in developing a solution. By carrying out user research, we can get real-time insights into what our target audience expects from the application we are planned to launch in the market.
Product discovery workshop
The success of a project depends upon how it has been understood by both clients as well as the development company. Therefore, to thoroughly understand the mobile point of care app, we held a meeting with our client and sailed through various stages to set the right foundation for the solution. This product discovery workshop session helped us to mutually explore the scope to turn the idea into a fruitful business.
Based on all the discussions we had, our team contemplated design, features and gained insight into what demands of senior living personnel will the app eventually fulfill. This session also aided us to establish the core values of the product and we further gained an understanding of the prototype to follow in order to meet deliverables. In the end, we finally compiled all the project requirements and readied ourselves to begin with the development.
Competitor Analysis
Competitive Analysis is one of the important components to consider and explore in order to sketch the marketing strategy of the solution you are about to develop. We carried out market analysis to make ourselves aware of the strengths and weaknesses of potential competitors who are offering similar services like ours.
Challenges Faced by Team QSS
Not all applications are the same. Some follow an intricate process and thus results in many inquiries, problems, and complications. The team of web developers and cloud specialists at QSS faced some difficulties while consolidating features and different functionality in the app which are-
- Management of the senior community’s database
- Initiate one-touch paperless medical charting
- Integrate deliberate scheduling of services
- Secure and reliable payment options with module integration
- Connecting caregivers to residents EHR in real-time
- Identifying missed revenue by capturing all the services
Final Outcome
After taking good note of the other similar applications available in the market and getting the drift of the problems faced by our development team, we captured requirements, presented customers with wireframes and eventually developed a one-tap point of care solution for senior livings.
- User-friendly interface to confirm resident services
- Face-to-face electronic assessments and service plans
- Confirm unscheduled housekeeping services
- Digital document of clinical information for senior livings
- Advanced technology that allows apps to work in offline mode
- Improved care by eliminating paperwork and human error
Boost care efficiency by 40% with our one-tap Point of Care App – connect with QSS to transform senior living services today!
Sample Interview Questions
Features we developed for one-tap point of care solution for senior livings are-
- User-friendly interface to confirm resident services
- Face-to-face electronic assessments and service plans
- Confirm unscheduled housekeeping services
- Digital document of clinical information for senior livings
- Advanced technology that allows apps to work in offline mode
- Improved care by eliminating paperwork and human error.
With this app, caregivers can confirm the resident's service on demand and that also with a single tap making everything easier and faster. The app-
- Capture meal attendance
- Effective management of work orders
- Routing requests to the right caregivers
- Track services provided to residents
- One-touch paperless medical charting database
Apollo Client, Express, 4D, Wakanda, RabbitMQ, VS code, Objective C, GitHub, WebStorm, Gulp etc.
With the mounting demand for healthcare services in the senior living personnel, it is important to connect them with caregivers and allow real-time tracking updates. We implemented the idea of building an application where the staff can confirm the resident's service on demand and that also with a single tap making everything easier and faster.
We aim to build a single point of care app that would be advantageous to the senior community and help them avail health facilities in a convenient way. The app:-
- Eliminate conventional time-consuming paperwork method
- Reduce documentation errors and boost service revenue
- Reinforced mobile technology to work online as well as offline
- One tap service track feature
Some complex features and functionality of the app we faced are:-
- Management of the senior community’s database
- Initiate one-touch paperless medical charting
- Integrate deliberate scheduling of services
- Secure and reliable payment options with module integration
- Connecting caregivers to residents EHR in real-time
- Identifying missed revenue by capturing all the services
The app would be available with in-app purchases from Play Store and App Store.
Technology Stack
What Our client has to say!
"I had a great experience with the company. The QSS team pioneered the app with the features and functionalities exactly how I wanted it to be."
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