A solution built for senior living communities enables living residents to manage the sales, marketing, and customer support process at every stage.
With automation marketing functionality, the application strengthens lead management and improves marketing processes.
To build the best CRM solution for senior living facilities, we at QSS followed a five-step streamlined process that is - developing detailed problem statements, recognizing the practicality of the product, leading discussion sessions with clients, and eventually crafting a consolidated application.
PROBLEM IDENTIFICATION
FEASIBILITY STUDY
SOLUTION IMPLEMENTATION
CHALLENGES
FINAL OUTCOME
In the era where sales and operations are ruling the marketing industry with different ongoing strategies, the modern marketing method still needs to be revamped which further helps to amplify the reach of sales. For that said, sales CRM software for senior living communities may help industry experts and salespersons to centralize their techniques with marketing automation functionality.
After discussing the app design with the client, we formed an idea that a sales CRM app for senior residents needed to be developed that can help companies in capturing prospective resident information and building marketing campaigns. This cloud-based CRM solution will also facilitate senior living communities to improve operations and drive a better customer experience.
If you are zeroing in to revolutionize the CRM industry with your sales CRM app, conducting a survey among different users is one of the foremost actions to undertake. It helps you understand the user’s expectations and helps you meet the same.
Developing an app is not just about following a simple process and coming up with results in the end. Many things fall in between. Creating an idea of a product's objectives through detailed research is one of the things that help in the success of a mobile app. The product discovery workshop is a phase where the team visualizes the scope of the app and defines features that create value for end-users.
We at QSS conducted a product discovery workshop with the client where we discussed every detail of the application. The main purpose of the workshop was to consider the practices that would be recounted while creating the mobility solution to meet the client’s demand. We also proposed some important questions to the client such as how to implement scheduling functionality, referral management, etc. This entire workshop turned out to be a problem-solving event for all of us.
Being a software solution company, it becomes important for us to explore similar applications in the industry so that we can make our application highly competitive and dominate in the market.
Sometimes developing an application seems nothing less than climbing a mountain. Why? Because there are many common inquiries a developer cross path with while developing a solution. Here are a few of the challenges we faced at QSS -
We overcame the challenges met while designing the app and created a constructive hybrid application that seamlessly integrates and works in sync with the web UI. The application effectively fulfills the demand for sustaining customer records.
HTML5
ReactJS
Node.js
Wakanda
Javascript
GraphQL
SASS
4D
This application helped me in lead management and task tracking. It also served its purpose in building marketing campaigns to an extent. I recommend this CRM app to everyone in the industry.
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