Cross-platform mobility solutions to record and notify health facilities about incidents in alarming situations for a US-based customer.
This solution caters to both online and offline transactions securely.
Before putting the methodology of application development into practice, it was important for our team to devise a systematic approach and deliver a solution that meets the client's expectations. From emphasizing the UX/UI of the app to identifying the problems and doing beta testing of an app, many more things were required to be programmed accordingly. The QSS team followed an intensive process to create a native and hybrid application.
PROBLEM IDENTIFICATION
FEASIBILITY STUDY
SOLUTION IMPLEMENTATION
CHALLENGES
FINAL OUTCOME
Natural Disaster is an unfortunate event that affects many lives every year, bringing sudden surges for hospitals to operate in emergency care. We aim to enhance knowledge and understanding of healthcare emergency planning among people by highlighting key issues and providing reliable solutions.
An unexpected event put intense demand on hospitals and management. This results in emergency care loaded with numerous patients and making medical staff eventually run out of supply. Hence, planning can ease the situation here for both patients as well as hospital administration. Pre-planning for Incidents can be carried out via
User Research was carried out by conducting interviews and sending out surveys to a range of users working in the retail, and hospitality sectors, and customer service. The intent was to understand their motivation, behaviors, and pain points and gather insights into how people perceived certain issues.
We kicked off the project with a Product Discovery Workshop. Discovery Workshop is our trusted format for problem-solving. Our cross-functional team spent the first day understanding the client’s vision of the product and the intent behind the application.
We established the core values of the product and created User Personas.
We now had the idea, vision, and design of the application in mind. The only thing that needed to be done was to shape all these to build an impressive mobility solution. But before that, it was important to analyze our competitors to know if they have come up with such an application already so that we can add some features in ours, which others lack, to dominate them in the market and stand out in a crowd.
Developing an application requires a better approach, appropriate analytics, and capturing metrics to know user behavior and proportional exertion. We as a QSS team came across many challenges while building the solution which are-
After identifying the challenges for US-based customers, we surmounted the problems by creating a cross-platform (hybrid) mobile app solution that is accessible on the iOS and Android platforms as well. Major features of the application are -
Active Directory
AES 256
Xamarin
Ping One
FCM
JSON
C#
Shibboleth
My SQL Server
SQ Lite
Works reliably and well in reporting the incidents. The app is simple to use and the feature to add a summary of the details makes it easy for hospitals to operate and help victims instantly.
Next Case Study
Online consultation, prescription and follow ups, reduced physical visits to hospitals.
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