
PHR Mobile App
It is a complete wellness solution that collates all the person’s health information and medical records in one place. The USP of the solution is that it can be accessed from a smartphone or computer anywhere at any time.
This PHR application also allows patients to find doctors and communicate directly with care providers.
- Country United States of America
- Service Healthcare
- Industry Multiple
Process Followed
We, at QSS, believe in making every cooperation count as all of them are relevant for making the solution a successful one. To deliver a compact app that records all the medical information of a patient, a five-step dynamic process with each phase involving detailed analysis was followed altogether.
Problem Identification
feasibility study
solution implementation
challenges
final outcome

Problem Identification
In terms of technology and advancement, our healthcare system has come a long way and is constantly working day and night to provide first-rate treatments to patients. Although, patients care is still being suffered in due course. To identify gaps and pitfalls and step up the game in healthcare management, the client came up with the idea of launching a Personal Health Record (PHR) app.
- Improve patient-centered care.
- Reduce patient care costs.
- Care Management & Encounter Alerts.
- Creating efficient and secure ways to exchange medical information.

Feasibility Study
To provide patients with effective care and improved healthcare facilities, we aimed at building a unique and interactive healthcare solution. It allows the skillful team of medical personnel to seamlessly exchange real-time information that will enhance the patient’s provision of care. Moreover, the application will comprise unique proprietary systems to provide potent care management to those who are seeking medical attention.
Solution Implementation
User research
When you are getting ready to build a competent solution, it is important to carry out research and get an insight into the people who are going to be your target audience. Therefore, we sent some survey forms to patients, doctors, and hospital administrations and tried to understand what areas we can implement based on their feedback.
Product discovery workshop
Sailing through different stages of the solution is crucial so that a robust, unique, and out-of-the-box solution can be incorporated. By conducting a product discovery workshop, we got a chance to discuss the entire project in and out with the client, and by doing so, we not only attained a deeper knowledge of project requirements but also facilitated them with our quality and experience. Apart from that, we mutually explored the strategies to take the product merely from a concept to advanced development stages in less time.
Before wrapping up the session, the QSS team provided the client with out-and-out information about the solution such as what stages the app is going to be developed and what are the main features PHR app will have to be dominant in the market. Gaining an insight into the client's objective, potential benchmarks, competition, and market opportunities is one of the most critical things to capture during the discovery session and this is where QSS supremely reigned.
Competitor Analysis
The developing savant of QSS rigorously examined the solutions built by competitors and developed an eye towards the area of improvement that could be made along with the functionalities to implement in the app which most similar apps shortfall in.
Sample Interview Questions
In terms of technology and advancement, our healthcare system has come a long way and are constantly working day and night to provide first-rate treatments to patients. Although, patients care is still being suffered in due course. To identify gaps and pitfalls and step up the game in healthcare management, the client came up with an idea of launching a Personal Health Record (PHR) app.
The app will comprise unique features to provide potent care management to those who are seeking medical attention. Other features include-
-Getting real-time notifications
-Formalized and dynamic care team
-Allow communication via secure text and video messaging
-Focused on delivering quality care on an individual basis
-Notification and emergency point of care systems.
The client was looking for a feature-rich React Native app.
QSS Team has used AWS cloud service.
PHR app streamlines better patient care and enables doctors to access medical records with a notable reduction in search time & efforts. Major features of the app are -
-Can be accessed via smartphone, tablet or computer from anywhere
-All the health information can be viewed at one place
-Real-time information through actionable alerts
-Easy appointments and selection of care providers
-Facilitate care continuation via the app
-Comes with an emergency response system.
Canopy Speak, Appointik, Meditech, Patientkeeper are some similar apps.
The client wanted us to build a cross platform mobile app.
The Challenges
Crafting a solution sometimes appears to be quite a tough task. Apart from designing and framework, a whole different mechanism comes into play in the backend. The app developers at QSS came across a few pieces of work that seemed challenging to them.
- Create senior care’s multidimensional app.
- Quick access to medical records and clinical tools for patients.
- Deliver value-based care management to patients.
- Provide a seamless connection between doctors, staff, and patients.
- Secure and reliable payment options with module integration.
- Connect people to a virtual care team in a single click.
Final Outcome
QSS team built an on-demand user-friendly Personal Health Record (PHR) solution that streamlines better patient care and enables doctors to access medical records with a notable reduction in search time & efforts. Major features of the app are -
- Can be accessed via smartphone, tablet, or computer from anywhere.
- All the health information can be viewed in one place.
- Real-time information through actionable alerts.
- Easy appointments and selection of care providers.
- Facilitate care continuation via the app.
- Comes with an emergency response system.
Information Architecture

Technology Stack
React Native
Java
Swift
Node.js
OpenTok
MySQL
Web Hooks
PHP
FCM
"Amazing work as always. I am looking forward to hiring the team again for any of such requirements. Absolutely knowledgeable company and works superfast."
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