Propkeeper
Propkeeper is a home repair solution that provides complete door-step home maintenance from a variety of services to choose from. The service providers here are trained and verified. This highly versatile application helps users in resolving all their common in-house issues such as clogged kitchen sink, broken door handle etc. in a go.
Country
United States of America
Service
Mobile and Web App Development
Industry
Home Repair & Maintenance Services
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About
The Project
Propkeeper is a comprehensive home repair solution that brings professional maintenance services directly to your doorstep. The platform connects users with trained and verified service providers for a wide range of needs, including plumbing, electrical work, carpentry, and general household repairs. With easy service booking, real-time tracking, secure payment options, and 24/7 customer support, Propkeeper ensures a seamless and stress-free experience. The app simplifies home maintenance, making it convenient, reliable, and efficient for every household.
Process We Followed
After lining up salient details related to the project, our team outlined a course of action that would be followed to develop a comprehensive solution. The process comprised of identification of problems, considering the relevant factors of the solution, taking note of common challenges faced, technology stack to be used and coming up with the outcome in the end.
1. Problem Identification
Finding reliable home repair services remains a common problem despite technological advancements. PropKeepr addresses this by providing users with nearby service providers, flexible scheduling, a wide range of services, and no extra charges beyond the requested service.
3. Solution Implementation
The team conducted interviews with users to understand their preferences for home repair services. A product discovery workshop helped align client expectations, define UI/UX strategies, and design app functionalities. Competitive analysis ensured the app surpassed market standards while connecting users and providers effectively.
2. Feasibility Study
QSS Technosoft analyzed user needs to deliver a one-stop home repair service app. Features include push notifications for updates, service request management via a dashboard, geolocation mapping for providers, in-app chat and calls, and scheduling options to make services convenient and accessible.
4. Challenges Faced by QSS
Developing PropKeepr involved multiple challenges. The team had to integrate seamless UI with full functionality, ensure verified and trained service providers, implement a review system, secure multiple payment options, enable real-time tracking, and monitor progress of booked services efficiently.
5. Final Outcome Achieved
QSS Technosoft delivered a hybrid mobile application fully synchronized with the web UI. PropKeepr allows single sign-on, real-time tracking, customer reviews, an interactive service dashboard, timely on-demand service, 24x7 support, and DIY guides for common household issues, offering a complete door-to-door repair solution.
Problem Identification
Being a house owner, one has to give rein to many household responsibilities. Even after being surrounded by many improved technologies, it still becomes difficult to find a service provider if anything in our home is in need of repair. Finding a helping hand for home repair service is one of the most common problems faced by citizens across the globe. But there is no need to worry about such things now as PropKeepr is there to help users to avail one-stop service for all home repair needs.
- Hire service providers near a location
- Allow users to utilize services according to their convenience
- Tons of home services to choose from
- No extra charges other than services
Feasibility Study
The advancement of technologies, undoubtedly, has simplified matters for most of us. From reading news online to booking an in-house medical appointment, technology has come a long way. It has become convenient for people to avail themselves of their services and make good use of technologies. Understanding the needs of every individual, we went the extra mile and aimed at delivering a one-stop service app that fulfills all your home repair needs.
- Receive recent updates through push notifications
- Manage service requests at the dashboard
- Geolocation map shared with the provider to find the location easily
- In-app chat and call with the service provider
- Allow users to schedule services
Solution Implementation
We conducted user research, product discovery workshops, and competitor analysis to design a user-focused home repair app. By understanding user needs, aligning with client expectations, and studying market gaps, we created a solution with optimal features, functionality, and usability.
User research
We carried out an interview session with everyday people and tried to get the idea of what they would prefer in an app that would offer door-to-door home repair services. We received many queries and analysing them as a whole helped us gain an insight into the features we can implement in our solution.
Product discovery workshop
The goal of the product discovery workshop is to educate our clients and provide thorough information about the product. We carried out this workshop and further discussed a wide array of standpoints related to the app and what are the factors that we can consider to turn this idea into a fruitful home repair service application. Moreover, we exchanged views on how the UI/ UX of the solution would be and the functionalities that would help requesters and providers to connect in a better and responsive way.
The client also shared their perspective towards application and what consolidations they would like to implement in the product. The core purpose of a product discovery workshop is not only to share project requirements but also to understand client expectations and facilitate them with our quality and experience. In the end, we presented the customer with the plans & roadmaps and developed strategies to follow to incorporate an exceptional app.
Competitor Analysis
Being a software development company, it becomes important for us to assess the weaknesses and strengths of current and potential competitors of the product. We conducted a competitive analysis and examined the market to understand where our competitors are at and where we can do better than them.
Challenges Faced by Team QSS
The cut-throat market competition and emerging technology have made the path of crafting an app difficult for developers. Apart from integrating seamless UI in the solution, a few more challenges our team of app developers ran into are -
- Integrate a solution with exceptional UI and functionality
- Connect requestors with only trained and verified service providers
- Integrate review response history
- Secure multiple payment options
- Real-time tracking of request
- Check the progress of booked services
Final Outcome
Our proficient team of developers surmounted the challenges faced during designing and development of the app and created a constructive hybrid application that seamlessly integrates and works in sync with the web UI. The application effectively fulfils the demand for offering door-to-door home repair services on a fingertip.
- Contrive single sign-on feature
- Customer reviews & feedback system
- Interactive dashboard to select a variety of services
- Provide on-time service under a given TAT
- 24X7 customer service
- DIY guide to fix common problems
Our Propkeeper app simplified home maintenance by connecting users with verified providers, improving service efficiency by 50% and boosting customer satisfaction. Ready to build your next on-demand service app with QSS?
Sample Interview Questions
The would connect requestors with only trained and verified service providers.
We conducted an in-person workshop and further discussed a wide array of standpoints related to the app and what are the factors that we can consider to turn this idea into a fruitful home repair service application.
The client shared their perspective towards application and what consolidations they would like to implement in the product. We presented the customer with the wireframes, plans & roadmaps and developed strategies to follow to incorporate an exceptional app.
Clients needed the same interface for both the platforms.
We followed a 4 stage development process- PROBLEM IDENTIFICAION
FEASIBILITY STUDY, SOLUTION IMPLEMENTATION, CHALLENGES and FINAL OUTCOME. Tech stacks used are- ReactJS, Node.js, Loopback, Firebase, HTML/CSS, DynamoDB, AWS, React Native.
Customers would receive recent updates through push notifications time to time.
Technology Stack
What Our client has to say!
“The QSS team delivered an outstanding home repair solution. Their expertise, seamless communication, and dedication turned our vision into a reliable, user-friendly app.”
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