Volunteer Management App
A solution that handles the rapid responses from volunteers who operate in emergency situations caused by natural disasters. The application records and notifies the management in alarming situations. Accurate mapping and safety catch updates are some of the app traits.
Country
United States of America
Service
Volunteer Management Solutions
Industry
Disaster & Emergency Management
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About
The Project
The client sought a robust solution to manage emergency volunteer responses during natural disasters, ensuring quick mobilization, accurate tracking, and real-time safety updates. They needed a system that could streamline volunteer registration, campaign management, and incident reporting with minimal delays. QSS Technosoft approached the challenge with a user-first strategy—conducting in-depth research, competitor analysis, and product discovery workshops with the client. The result was a highly scalable Volunteer Management App built on Azure with a JS-based stack, enabling automated background checks, real-time maps, instant notifications, and seamless communication for disaster response teams.
Process We Followed
After lining up salient details related to the project, our team outlined a course of action that would be followed to develop a comprehensive solution. The process comprised of identification of problems, considering the relevant factors of the solution, taking note of common challenges faced, technology stack to be used and coming up with the outcome in the end.
1. Problem Identification
Modern readers lack time for long-form news. They seek quick, personalized updates from trusted sources with interactive features. QSS aimed to build an app delivering crisp news, custom feeds, and user responses in real time.
3. Solution Implementation
We conducted real-time user research, a detailed product discovery workshop with the client, and competitor analysis to define critical features, align app vision, and build a unique, user-focused online news application.
2. Feasibility Study
QSS designed an interactive news app where readers access right or left-leaning articles, rate content, and respond with agreement or disagreement. A robust backend empowers admins and authors to manage news and users seamlessly.
4. Challenges Faced by QSS
Our Team faced challenges like enabling one-step sign-in, delivering a rich swipe-based UI/UX, organizing diverse news sources, linking industry trends, and summarizing articles into short, crisp formats for seamless user experience.
5. Final Outcome Achieved
Our Team delivered a React Native news app hosted on AWS with CI/CD for Android & iOS. Features include simple author interfaces, social logins, web view for readers, right/left slant articles, and robust admin control for smooth operations.
Problem Identification
Natural and man-induced disasters cause emergencies resulting in huge loss of life and cost. Many agencies and volunteers help to deal with situations beyond an extent but a lack of systematic process sometimes puts an end to their approach. Hence, we aim to provide users with an app that results in a planned and rapid response in such emergencies.
- Helps people respond to their concerns with the help of volunteers.
- Locate tracking and incident management functions.
- Provides people with safety catch updates.
- One-touch notification to assigned responders.
Feasibility Study
After identifying the problems faced by users in such a crisis, an app that aims to reduce or avoid the potential losses from uncertainties by assuring prompt and appropriate assistance to the victims was needed to be crafted. Therefore a solution that functions well in emergency logs and managing incident response came into existence.
- Each emergency Campaign should be planned effectively.
- Real-time maps and report dashboards.
- Gets status updates instantly on location or entity.
- Recognizing specific areas of concern by volunteers.
- Responding to incident-specific information.
Solution Implementation
Our team approached the solution with a structured process, ensuring every step aligned with user needs and business goals. From in-depth research to client workshops and competitive analysis, we focused on building a disaster-ready app that is practical, scalable, and market-dominant.
User research
The solution you are creating will all be in vain if the product is not user-specific so it is important to understand the audience’s preference. User research was implemented by the QSS team to be aware of the real-world problems confronted by users.
Product discovery workshop
Product discovery workshopWe kicked off the project with a Product Discovery Workshop. Discovery Workshop is our trusted format for problem-solving. Our cross-functional team spent the first day understanding the client’s vision of the product and the intent behind the application. We established the core values of the product and created User Personas.
Competitor Analysis
After putting through the user research and product discovery workshop, it was important for us to discover similar solutions available in the market to make our application highly competitive and dominating.
The Challenges
During the several stages of planning, there are things that make an app very competitive in the market. A developer, therefore, comes across many challenges to ensure market domination. Some of the major challenges faced are-
- Verifying the profile of participants and volunteers.
- Successful deployment with the availability of Volunteers.
- Accessible from the web, Android and iOS mobile apps.
- Quick user-activated tracking.
- Prioritizing participant's verification.
- Campaign alerts for all active volunteers.
Final Outcome
We have created a successfully deployed system for US-based clients running on the Azure cloud. The JS-based technology stack was used in the development of an app. Significant benefits of this mobile solution are -
- System ready to register volunteers with simplified user interfaces.
- Automated background checks for managers to create a volunteer database.
- End-to-end quick campaign generation process.
- Reports generation in multiple formats.
- Advance communication between users during any disaster deployment.
QSS delivers apps that achieve 2x user adoption and 40% faster market launch.
Sample Interview Questions
Victims of natural or man-made calamities and Agencies, groups & volunteers looking to help people in emergency.
After identifying the problems faced by users in such a crisis, an app that aims to reduce or avoid the potential losses from uncertainties by assuring prompt and appropriate assistance to the victims was needed to be crafted. Therefore a solution that incorporates a volunteer database who can help victims in emergency is required.
Natural and man-induced disasters cause emergency situations resulting in huge loss of life and cost. Many agencies and volunteers help to deal with situations beyond an extent but lack of systematic process sometimes puts an end to their approach. Hence, we aim to provide users with an app that results in a planned and rapid response in such emergencies.
The client was looking to build the app from scratch.
QSS team of adept engineers helped building a wireframe and overall app design.
The app is available to download for free.
Both
Technology Stack We Used
Azure Service Bus
CSS3
SQL
Related Case Studies
Incident Management App
Cross-platform mobility solutions to record and notify health facilities about incidents in alarming situations for a US-based customer.
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