Synthesis
Synthesis is a premium product manufacturing and logistics company specializing in luxury handbags, cosmetic pouches, and functional accessories. They empower buyers with end-to-end customization, offering services from product design and material selection to full-scale manufacturing.
To enhance their operations and customer experience, we developed a web and mobile application that allows users to easily customize designs, track production, and manage orders seamlessly. With a strong focus on quality, Synthesis ensures top-notch products through their in-line inspection control team, delivering customized designs efficiently and consistently.
Country
United States of America
Service
Product Manufacturing & Logistics
Industry
Fashion & Accessories / Multiple
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About
The Project
Synthesis is a premium manufacturing and logistics company specializing in luxury handbags, cosmetic pouches, and functional accessories. To streamline operations and enhance customer experience, we developed a web and mobile app that enables buyers to customize designs, track production, and manage orders seamlessly. The platform integrates features like product filtering, AR previews, loyalty programs, multiple payment options, and comprehensive material guides. With a focus on quality through in-line inspections, Synthesis ensures timely delivery of top-notch, fully customized products while empowering retail stores and luxury brands to access reliable manufacturing and logistics services efficiently.
Process We Followed
After lining up salient details related to the project, our team outlined a course of action that would be followed to develop a comprehensive solution. The process comprised of identification of problems, considering the relevant factors of the solution, taking note of common challenges faced, technology stack to be used and coming up with the outcome in the end.
1. Problem Identification
Retailers and luxury brands struggle with fake manufacturers and poor-quality products in online shopping. The goal was to build a trusted platform ensuring quality, transparency, and reliable logistics with smart features.
3. Solution Implementation
Through user research, discovery workshops, and competitor analysis, we designed a web & mobile app ensuring quality products, timely delivery, and unique features to stand out in the market.
2. Feasibility Study
We planned a seamless web and mobile app to help brands customize products with assured quality. Features like quick search, favorites, reviews, profiles, and detailed material insights ensure trust and smooth navigation.
4. Challenges Faced by QSS
Developing the Synthesis app meant tackling key hurdles like secure multi-payment integration, personalized feeds, loyalty rewards, strict quality checks, and seamless custom manufacturing with logistics.
5. Final Outcome Achieved
We built a mobile-responsive app with a simple UI, smooth navigation, AR-based product views, social sign-on, 24/7 support, and a detailed materials guide—delivering a robust, versatile, and client-focused solution.
Problem Identification
Online shopping has evolved immensely in recent years because of which retail stores have witnessed a massive downfall. However, the products which appear aesthetically appealing online are not often what it looks like. Most of the sellers and even luxury brands who want products for their own stores have been deceived by fake manufacturers. Our aim is to regain their trust by providing them quality products and facilitate them with logistics management.
- Product filtering and sorting feature
- Push notification for fresh arrivals or discounts
- Information about designers and manufacturers
- Allow the consumer to choose from different shipping options
Feasibility Study
After identifying the common issues faced by brands and retail stores and taking all the matters into consideration, we zeroed in on developing an app that would come with seamless navigation and allow store owners to get customized designing products with assured quality followed by every stage inspection strategy.
- Search function for a quick overview of best products
- Buyers to quickly retrieve personal preferences through the favourite list
- Reviews and Rating system for consumers
- Allow consumers to access profile, collections, and statistics of products
- Precise details for a variety of materials
Solution Implementation
We adopted a structured approach to ensure the app met both business and user needs. Our process began with in-depth user research, followed by discovery workshops and competitor analysis to shape a robust and future-ready solution.
User research
While surveying some distributors and sellers of different online platforms, the common complaint from most of them was they all were dealing with the issue of finding a quality product and timely delivery of goods. Keeping all these pain-points in mind, we focused on developing a solution that would definitely sort out such issues.
Product discovery workshop
While developing any of the digital products, we primarily focus on understanding the scope of the project that would be resourceful in solving the user's problem as well. For this, we carry out a product discovery workshop and we genuinely believe that it is one of the best processes to have a complete vision of the project. The role of discovery workshop does not end here only, it is also meant to predict the issues that might occur during the development of the app and what could be done to prevent them.
The session was held by the project manager who explained all the possible scenarios regarding the product and also the fundamental reason for developing such a solution. The session also involved a storyboarding section which explained the project development team about the target audience and how they will be benefitted by this app. This entire session turned out as a problem-solving round in the end.
Competitor Analysis
We now had the idea, vision, and design of the application in mind. The only thing that needed to be done was to shape all these to build an impressive mobility solution. But before that, it was important to analyze our competitors to know if they have come up with such an application already so that we can add some features in ours, which others lack, to dominate them in the market and stand out in a crowd.
Challenges Faced by Team QSS
When it comes to mobile app development, the reasonable centerpiece for the team is to minimize the allied risk and build a resourceful app. From developing and designing the Synthesis app, the team of developers faced a number of challenges.
- Integrate hassle-free and multiple payment options
- One-tap information on product materials and manufacturing process
- Personalized product recommendations & item feeds
- Loyalty programs and rewards for consumers
- The strict inspection process for quality assurance
- Customized product manufacturing and logistics
Final Outcome
Our in-house developers designed the mobile-responsive app with a simple and easy to use interface. We focused on prioritizing the needs of our clients. In order to construct a highly versatile and robust app, we applied innovative tools and technologies that can take the user experience to another level.
- Intuitive and easy-to-use interface
- Seamless navigation through products with responsive design
- Facebook connect and single social media sign-on
- Presenting products with Augmented Reality
- 24X7/365 customer support
- Comprehensive database and materials process guide
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Sample Interview Questions
Yes, we have used the AWS cloud technology for the solution.
Yes, the app allows full transparency to the customers about designers and manufacturers.
The app is free to download from Play Store and App store.
Yes, the app is equipped with functionality of Augmented Reality to offer customers a realistic view of products.
Some market-dominant features of the app are-
- Integrate hassle-free and multiple payment options
- One-tap information on product materials and manufacturing process
- Personalized product recommendations & item feeds
- Loyalty programs and rewards for consumers
- The strict inspection process for quality assurance
- Customized product manufacturing and logistics.
Darveys, Luxepolis are some similar kind of apps.
Technology Stack
What Our client has to say!
" The QSS team did a commendable job with my project and suggested some changes to make it more professional and user-oriented. I will definitely recommend this team to work with for any of your next projects. "
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