What are the strategic goals you are targeting for your business through this app?

Some strategic goals, the client want to target through this app are - Making people aware of safety measures, Establishing medical camps in incident prone areas, Sharing information process for the incidents, Responsive medical hospital staffs and management, Quick Resource planning for incidents, Efficient emergency care services, Feasible societal collaborations.

Is there some groundbreaking feature for incident planning you want to implement in this application?

The client wants to have the features - Adding complexity level in the solution to help in planning the incident, Managing incidents with an ID and description to determine the priority level, Put on notification for newly lodged incidents, Creating descriptive log entry details that consist of - Incident ID, Name of the complainant, Accident summary with type, date, time, place, and assigned assistance.

What is the list of the functionalities you want to implement in this app in the future?

Easy lodge complaint and respond option, Adding complexity level to set the priority of each incident, Creating descriptive long entry details for the incident report, Managing each incident with a unique ID.

How are you going to describe the primary purpose of your mobile app?

The App helps you to respond faster to resolve critical incidents based on automated alerts and better collaboration between teams for an effective response. Components like alert management, collaboration enhancing tools and superior incident reporting tools help in making your response fast and effective.

Do you have wireframes or app designs (PSD/AI files) ready for the application?

Yes, we do have wireframe available however we need support from QSS designers to prepare a robust design for the app.

Can you brief us about the application in a few sentences and give an approximate idea of how many users are expected to access the app, create accounts, etc?

Incident Management app is a cross-platform mobile app that logs and responds to the calamitous incidents reported by the US-based customers. This mobility solution allows real-time communication with health facilities.

Do you want this application to be accessed offline as well?

Yes, the app can be accessed offline as well.

Synthesis

Synthesis is a premium manufacturer of luxury handbags and accessories, offering full customization from design to delivery. We built a web and mobile app for easy design customization, order tracking, and seamless production management.

Consult with Expert

Synthesis

Country

United States of America

Service

Product Manufacturing & Logistics

Industry

Fashion & Accessories / Multiple

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About

The Project

Synthesis is a premium manufacturing and logistics company specializing in luxury handbags, cosmetic pouches, and functional accessories. To streamline operations and enhance customer experience, we developed a web and mobile app that enables buyers to customize designs, track production, and manage orders seamlessly. The platform integrates features like product filtering, AR previews, loyalty programs, multiple payment options, and comprehensive material guides. With a focus on quality through in-line inspections, Synthesis ensures timely delivery of top-notch, fully customized products while empowering retail stores and luxury brands to access reliable manufacturing and logistics services efficiently.

The Project

Process We Followed

After lining up salient details related to the project, our team outlined a course of action that would be followed to develop a comprehensive solution. The process comprised of identification of problems, considering the relevant factors of the solution, taking note of common challenges faced, technology stack to be used and coming up with the outcome in the end.

1. Problem Identification

Retailers and luxury brands struggle with fake manufacturers and poor-quality products in online shopping. The goal was to build a trusted platform ensuring quality, transparency, and reliable logistics with smart features.

3. Solution Implementation

Through user research, discovery workshops, and competitor analysis, we designed a web & mobile app ensuring quality products, timely delivery, and unique features to stand out in the market.

2. Feasibility Study

We planned a seamless web and mobile app to help brands customize products with assured quality. Features like quick search, favorites, reviews, profiles, and detailed material insights ensure trust and smooth navigation.

4. Challenges Faced by QSS

Developing the Synthesis app meant tackling key hurdles like secure multi-payment integration, personalized feeds, loyalty rewards, strict quality checks, and seamless custom manufacturing with logistics.

5. Final Outcome Achieved

We built a mobile-responsive app with a simple UI, smooth navigation, AR-based product views, social sign-on, 24/7 support, and a detailed materials guide—delivering a robust, versatile, and client-focused solution.

Problem Identification

Online shopping has evolved immensely in recent years because of which retail stores have witnessed a massive downfall. However, the products which appear aesthetically appealing online are not often what it looks like. Most of the sellers and even luxury brands who want products for their own stores have been deceived by fake manufacturers. Our aim is to regain their trust by providing them quality products and facilitate them with logistics management.

Product filtering and sorting feature
Push notification for fresh arrivals or discounts
Information about designers and manufacturers
Allow the consumer to choose from different shipping options

Feasibility Study

After identifying the common issues faced by brands and retail stores and taking all the matters into consideration, we zeroed in on developing an app that would come with seamless navigation and allow store owners to get customized designing products with assured quality followed by every stage inspection strategy.

Search function for a quick overview of best products
Buyers to quickly retrieve personal preferences through the favourite list
Reviews and Rating system for consumers
Allow consumers to access profile, collections, and statistics of products
Precise details for a variety of materials

Solution Implementation

We adopted a structured approach to ensure the app met both business and user needs. Our process began with in-depth user research, followed by discovery workshops and competitor analysis to shape a robust and future-ready solution.

User research

While surveying some distributors and sellers of different online platforms, the common complaint from most of them was they all were dealing with the issue of finding a quality product and timely delivery of goods. Keeping all these pain-points in mind, we focused on developing a solution that would definitely sort out such issues.

Product discovery workshop

While developing any of the digital products, we primarily focus on understanding the scope of the project that would be resourceful in solving the user's problem as well. For this, we carry out a product discovery workshop and we genuinely believe that it is one of the best processes to have a complete vision of the project. The role of discovery workshop does not end here only, it is also meant to predict the issues that might occur during the development of the app and what could be done to prevent them.

The session was held by the project manager who explained all the possible scenarios regarding the product and also the fundamental reason for developing such a solution. The session also involved a storyboarding section which explained the project development team about the target audience and how they will be benefitted by this app. This entire session turned out as a problem-solving round in the end.

Competitor Analysis

We now had the idea, vision, and design of the application in mind. The only thing that needed to be done was to shape all these to build an impressive mobility solution. But before that, it was important to analyze our competitors to know if they have come up with such an application already so that we can add some features in ours, which others lack, to dominate them in the market and stand out in a crowd.

Challenges Faced by Team QSS

When it comes to mobile app development, the reasonable centerpiece for the team is to minimize the allied risk and build a resourceful app. From developing and designing the Synthesis app, the team of developers faced a number of challenges.

Integrate hassle-free and multiple payment options
One-tap information on product materials and manufacturing process
Personalized product recommendations & item feeds
Loyalty programs and rewards for consumers
The strict inspection process for quality assurance
Customized product manufacturing and logistics

Final Outcome

Our in-house developers designed the mobile-responsive app with a simple and easy to use interface. We focused on prioritizing the needs of our clients. In order to construct a highly versatile and robust app, we applied innovative tools and technologies that can take the user experience to another level.

Intuitive and easy-to-use interface
Seamless navigation through products with responsive design
Facebook connect and single social media sign-on
Presenting products with Augmented Reality
24X7/365 customer support
Comprehensive database and materials process guide

Join 200+ global clients who achieved 70% faster digital adoption with QSS — let’s build your success story next.

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Sample Interview Questions

Do you want to incorporate the cloud technology feature in the app? Please mention your preferred cloud service provider - AWS, Google Cloud Platform or Microsoft Azure

Yes, we have used the AWS cloud technology for the solution.

Do you want to make the information about designers and manufacturers transparent to the consumers?

Yes, the app allows full transparency to the customers about designers and manufacturers.

What would be the monetization strategy for your app?

The app is free to download from Play Store and App store.

Would you like to implement the Augmented Reality technology in the app to make it easy for users to select the products?

Yes, the app is equipped with functionality of Augmented Reality to offer customers a realistic view of products.

What additional features would you like to implement in the app to make it market-dominant?

Some market-dominant features of the app are-

Integrate hassle-free and multiple payment options
One-tap information on product materials and manufacturing process
Personalized product recommendations & item feeds
Loyalty programs and rewards for consumers
The strict inspection process for quality assurance
Customized product manufacturing and logistics.

Do you have any reference app which works similar to your requirement?

Darveys, Luxepolis are some similar kind of apps.

Technology Stack

ReactJS

CSS

HTML

Node.js

Loopback

Twilio

Kubernates

MySQL

Elastic Search

React Native

What Our client has to say!

" The QSS team did a commendable job with my project and suggested some changes to make it more professional and user-oriented. I will definitely recommend this team to work with for any of your next projects. "

Anonymous

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