Assisted Rides
A web-based on-demand ride solution designed to schedule rides and provide essential assistance for those in need, including veterans and cancer survivors. It functions as a complete scheduling and data management software.
Assisted Rides fosters seamless connections between organizations and volunteers, ensuring timely support and personalized assistance whenever required.
Country
United States of America
Service
Web and Mobile App development
Industry
Healthcare
Build your idea
About
The Project
The Assisted Rides App is a web-based on-demand ride scheduling and data management solution designed to support individuals in need, such as veterans, cancer survivors, the elderly, and persons with disabilities. More than just transportation, it creates a seamless link between organizations and volunteers, ensuring timely rides and personalized assistance. With features like real-time scheduling, volunteer coordination, secure data handling, and HIPAA compliance, the app simplifies operations for agencies while fostering community-driven care. By streamlining ride management, enhancing communication, and enabling multi-destination support, it empowers organizations to provide dependable, compassionate, and efficient services to those who need them most.
Process We Followed
After lining up salient details related to the project, our team outlined a course of action that would be followed to develop a comprehensive solution. The process comprised of identification of problems, considering the relevant factors of the solution, taking note of common challenges faced, technology stack to be used and coming up with the outcome in the end.
1. Problem Identification
Organizations struggle to streamline volunteer data, ensure clear communication, and build effective databases. The app aims to simplify management, foster leadership, and deliver quick, community-focused assistance.
3. Solution Implementation
Through user research, discovery workshops, and competitor analysis, we outlined a smart roadmap to build an assisted rides app tailored to community needs, reducing risks and ensuring a market-fit, scalable solution.
2. Feasibility Study
The solution was designed as a multipurpose app to manage transport for seniors and people with disabilities, support volunteer drivers, enable multi-destination rides, automate notifications, and simplify data reporting.
4. Challenges Faced by QSS
Building the Assisted Rides app required overcoming hurdles like designing a simple interface for all ages, enabling real-time tracking, volunteer verification, smart scheduling, distance calculation, maps integration, and language support.
5. Final Outcome Achieved
The Assisted Rides app was delivered as a secure, HIPAA-compliant solution with volunteer/paid driver support, smart scheduling, real-time notifications, reporting, and secure chat—simplifying ride management for organizations.
Problem Identification
The financial industry is all about good management and setting priorities as per requirement. While most businesses have a desire for data-driven insight, there are many who are struggling to get quick assistance for their business when actually needed. From addressing the tiniest to the biggest business needs and providing solutions for the same, we aim at building an app that goes along with the industry requirement and satisfies the needs of the community.
- Create strategic management to streamline the volunteer data
- Establish effectively and engaging communication between volunteer and client
- Setup an easy to understand volunteer database
- Inspiring volunteer leadership
Feasibility Study
After analysing the idea of the app and its market requirement in-and-out, we landed up on the conclusion that a solution that can manage transportation options for elderly and persons with disabilities and can also function as a volunteer driver will stand out as a wonderful concept in the market. Therefore, we proposed to create a multipurpose app that supports different kinds of programs and helps individuals in many ways.
- Manage data and extensive reporting
- Help consumers to get rides to key destinations
- Provide support for multiple destinations
- Automatic email notifications
- Access to multiple transportation options
Solution Implementation
To ensure a user-centric and future-ready solution, we followed a structured implementation approach. Our process began with gathering insights, validating ideas, and laying down a clear roadmap to minimize risks and maximize business value.
User research
We carried out user research by surveying some of the businesses and people of different ages to be aware of their actual needs and pain-points. This survey helped us know the worth of the product and how it can be mould to be beneficial for a vibrant community.
Product discovery workshop
Project development is more about making intelligent decisions on business rather than just outlining a deliberate approach. Product discovery workshop is a collaboration between teams to collect information required to begin a project which can be organized as per the mutual understanding of both the parties. This well thought out discovery workshop helped the development team to gain additional insight towards the project and further encouraged the team to make smart decisions for the business.
During this initial interaction with the client, we discussed the app development cycle and the scope of the project which led us to the fact of reducing the risk of designing something that would not be advantageous for the project. By bogging down the details of challenging areas and business objectives, the QSS Technosoft team took into consideration the most important elements that would be needed to meet the client’s requirement.
Competitor Analysis
In order to steer our project as per market standards and overlooking competitions, we carried out a strategic research process and analysed what the competitors are upto. This helped us acknowledge that extra step to take; in order to offer something more to our audience.
Challenges Faced by Team QSS
Not every app development is a piece of cake, some solutions thrive after overcoming challenging situations too. While developing an assisted rides app, our in-house team of developers stumbled upon creating an interface that would be easy to use even for a kid and senior living as well. Some other difficulties faced by the team are given below
- Implement quick user-activated tracking
- Adding volunteers with a verified profile
- Community and Volunteer Driver Scheduling
- Integrate automatic calculation of distances
- Connect every trip with Google map
- Employ language preference
Final Outcome
Our seasoned team of developers, after coming across many stumbling blocks and vanquishing all of them successfully, designed a stable, secure, and maintainable app that helps businesses in managing rides and support different kinds of programs
- Supports organizations with paid drivers or volunteer drivers
- Sent notification for the trip as completed, no-show client or no-show driver
- The solution is configured to be HIPAA compliant
- Reports generation in multiple formats
- Agency calendar to manage scheduled rides
- Connect volunteers and client over a secured chat and call option
From 0 to 100% HIPAA-compliant ride management — partner with QSS to deliver secure, scalable mobility solutions.
Sample Interview Questions
The app primarily targets vulnerable communities, including elderly individuals, persons with disabilities, veterans, and cancer survivors, as well as the volunteers and organizations providing them support.
We focus on secure in-app chat and call options, push notifications, real-time trip updates, and personalized alerts to ensure smooth and engaging communication between volunteers and clients.
Yes, potential monetization includes subscription plans for organizations, premium volunteer management features, and integration with corporate CSR programs to support community rides.
Absolutely, the app is designed with multi-language support to ensure accessibility and inclusivity for clients and volunteers from diverse linguistic backgrounds.
The app provides ride scheduling, volunteer assistance for essential errands, coordination of paid and volunteer drivers, real-time notifications, and secure data management to support users’ needs.
The plan is to build a fully customized app from scratch to ensure it addresses all unique requirements, including volunteer coordination, ride management, and compliance with HIPAA standards.
Technology Stack
What Our client has to say!
" QSS Technosoft delivered a user-friendly and reliable app that streamlined volunteer coordination and ride scheduling, making a real difference in serving our community. "
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