Hospital Communication App
This App empowers doctors to provide treatment plans and prescribe medications remotely while nursing staff and caregivers deliver therapy to elderly and disabled patients at home. The solution ensures seamless communication, timely care, and improved patient monitoring, bridging the gap between hospitals and home-based healthcare.
Country
United States of America
Service
Healthcare IT / Patient Care Solutions
Industry
Healthcare
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About
The Project
QSS Technosoft collaborated with the client to develop a Hospital Communication App connecting doctors, nursing staff, caregivers, and elderly/disabled patients at home. From the client’s perspective, the goal was to replace an outdated system with a secure, HIPAA-compliant, and HL7-standard solution enabling real-time care, remote treatment plans, and efficient monitoring. From our perspective, we designed a scalable, cross-platform solution with ReactJS and Java/Spring Boot backend, featuring role-based login, alerts, dashboards, scheduling, reports, and a community marketplace, ensuring seamless communication, timely interventions, and improved patient outcomes.
Process We Followed
After lining up salient details related to the project, our team outlined a course of action that would be followed to develop a comprehensive solution. The process comprised of identification of problems, considering the relevant factors of the solution, taking note of common challenges faced, technology stack to be used and coming up with the outcome in the end.
1. Problem Identification
Our team recognized the limitations of the legacy community care system and aimed to build a secure, scalable portal that enables seamless doctor, caregiver, and patient interactions with standardized health records and real-time updates.
3. Solution Implementation
Our team conducted in-depth user research, workshops, and competitor analysis to design a secure, scalable, and user-friendly Hospital Communication App, ensuring seamless interaction between doctors, caregivers, and patients.
2. Feasibility Study
Our team planned web and cross-platform mobile apps enabling patients to share reports, doctors to prescribe treatments, and caregivers to deliver therapy, with a robust admin backend ensuring seamless, secure, and efficient healthcare management.
4. Challenges Faced by QSS
Our team tackled challenges like creating a user-friendly yet complex UI/UX, managing large patient data layouts, enabling real-time alerts, and streamlining intricate healthcare workflows for smooth doctor-caregiver-patient coordination.
5. Final Outcome Achieved
We delivered a secure, user-friendly healthcare app with seamless workflows, real-time alerts, simplified patient management, timely treatment execution, and powerful reporting for better care delivery.
Problem Identification
The existing community care system relied on outdated frontend and backend technologies, limiting its efficiency in managing home-based care for elderly and disabled patients. The client aimed to develop a modern, scalable portal that ensures seamless communication between doctors, nursing staff, caregivers, and patients, while adhering to HIPAA and HL7 standards. The solution needed to simplify patient monitoring and provide standardized health records for improved care delivery.
- Providing secure, role-based access for doctors, caregivers, and patients
- Enabling real-time communication and updates between care teams
- Displaying patient information in standardized PHR/EMR formats
- Building a scalable and HIPAA-compliant platform for community and organizational use
- Facilitating remote treatment plans and care management for patients unable to visit healthcare facilities regularly
Feasibility Study
To ensure seamless communication and efficient healthcare delivery, our team discussed with the client the need for both web and cross-platform mobile applications. The goal was to enable patients to share reports, doctors to prescribe treatment plans, and nursing staff/caregivers to execute therapies accurately. Additionally, a robust web backend was required for admins to manage operations effectively.
- Secure role-based login system to ensure different access levels for doctors, nurses, caregivers, and patients.
- Real-time alerts and notifications to keep users informed about patient status and care updates.
- Event management to track appointments, therapies, and healthcare activities efficiently.
- A comprehensive dashboard providing insights and summaries for users and administrators.
- Client management to maintain detailed patient profiles and history for improved care delivery.
- Scheduling and appointment system to plan and coordinate treatments effectively.
- Admin controls and reporting features to monitor system performance and generate actionable insights.
Solution Implementation
To ensure a robust and scalable Hospital Communication App, our team captured detailed requirements, conducted business analysis, and shared wireframes and static prototypes with the client. We designed a secure, performance-oriented architecture with a clear functional specification covering all workflows. Agile methodology was adopted for development, ensuring iterative delivery and high-quality output.
User research
We conducted extensive research with doctors, nursing staff, caregivers, and patients to understand their needs, pain points, and expectations. This user-centric approach helped us prioritize features, optimize workflows, and design an intuitive interface that simplifies care delivery while ensuring patient safety and compliance.
Product discovery workshop
Product discovery workshopWe kicked off the project with a Product Discovery Workshop. Discovery Workshop is our trusted format for problem-solving. Our cross-functional team spent the first day understanding the client’s vision of the product and the intent behind the application. We established the core values of the product and created User Personas.
Competitor Analysis
We performed a detailed competitor analysis to understand market trends, benchmark features, and identify gaps in existing hospital communication solutions. The study highlighted strengths and weaknesses of similar apps, enabling us to craft unique differentiators for our client’s solution. We analyzed functionalities like secure messaging, real-time updates, caregiver coordination, and reporting systems. Insights from this analysis guided our feature prioritization and helped us create a competitive, user-friendly, and technologically superior app that addresses current market shortcomings.
Challenges Faced by QSS
While developing the Hospital Communication App, our team faced several critical challenges that required innovative solutions and careful planning. We aimed to ensure a seamless experience for doctors, caregivers, and patients while maintaining high performance and scalability.
- Designing an intuitive interface that accommodates multiple user roles and functionalities without overwhelming the users.
- Structuring and presenting a substantial amount of patient and treatment data in an easily navigable and accessible format.
- Ensuring timely delivery of notifications for treatment updates, appointments, and critical alerts across all devices.
- Mapping and automating intricate healthcare workflows to allow smooth coordination between doctors, caregivers, and patients.
Final Outcome
Our solution delivered a seamless, secure, and user-friendly platform that bridges doctors, caregivers, and patients. The app ensures smooth healthcare communication, timely updates, and effective treatment execution.
- Combined complex backend workflows with a simple, intuitive interface for all user roles.
- Doctors, nurses, and caregivers can easily access and manage patient details.
- Instant updates keep providers informed about patient health and medication schedules.
- Caregivers can apply treatments and medications as prescribed within defined time slots.
- Reports generated in both tabular and graphical formats for deeper insights.
- Organizations and communities gain effective control and streamlined marketplace operations.
QSS delivers 40% faster launches, 2x user engagement, and 60% higher efficiency.
Sample Interview Questions
The solution helps in carrying out treatment plans as well as providing in house medications facilities to patients who cannot visit hospitals. Other features include:
- Emergency push-button feature to help doctors operating in critical situations
- Keeping the UI/ UX clean and simple
- Integrated with digital health recording of patients
- Adding different communication capabilities
- Monitoring chronic conditions in patients
The basic idea of implementing this application is to abolish hospital visits for older and physically impaired people and make healthcare facilities more flexible. Our aim was to develop a community healthcare solution that helps in carrying out treatment plans as well as providing in house medications facilities to patients who cannot visit hospitals.
The app will help in carrying out treatment plans as well as providing in house medications facilities to elderly patients who cannot visit hospitals. It offers-
- Connecting doctors with nursing staff, caregivers and patients for better coordination
- High availability of secure and scalable solution
- Treatment plans and medications for elderly and disabled patients
- Providing in-home medical facilities
The community healthcare solution eliminates the inconvenience of hospital visits caused to older and disabled people and helps them to avail healthcare facilities digitally via an app. This cross-platform app also allows doctors and nursing staff to view patients’ details in a standard format like PHR/ EMR.
Some of the tech stacks used are- GitLab, ReactJS, Java, JIRA
Care.com, CareSmartz360, eCare21 are some similar apps.
Technology Stack We Used
React.Js
BootStrap
My SQL Server
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