Mobile Healthcare App
The app provides dedicated medical services and doctor consultations, partnering with the best hospitals and diagnostic centers. The app also facilitates health checkup booking at home with easy consultations, follow-up plans, etc.
The patients using this solution can also access digitized health records and bookmark their favorite doctors.
About
The Project
The client aimed to create a mobile healthcare app that delivers top-quality medical services by connecting patients with leading specialists and hospitals. Their vision was a secure, multilingual, HIPAA-compliant platform offering virtual consultations, digital health records, and real-time communication between patients and doctors. They wanted a patient-first design with features like bookmarking favorite doctors, personalized care, and easy digital payments. Facing challenges such as ensuring 24/7 doctor availability, home health check-ups, and compliance with HL7 & HIPAA, they needed a partner with strong healthcare IT expertise. The client chose QSS Technosoft for our proven track record in building secure, scalable, and regulation-compliant healthcare solutions.
Process We Followed
After lining up salient details related to the project, our team outlined a course of action that would be followed to develop a comprehensive solution. The process comprised of identification of problems, considering the relevant factors of the solution, taking note of common challenges faced, technology stack to be used and coming up with the outcome in the end.
1. Problem Identification
We assessed the client’s pain points — from ensuring continuous doctor availability to integrating secure patient records, multilingual support, and seamless payment options — while maintaining strict compliance with healthcare regulations.
3. Solution Implementation
We developed a HIPAA-compliant mobile app with real-time consultations, secure health record management, multilingual capabilities, payment integration, and responsive design for both patients and doctors.
2. Feasibility Study
Our team evaluated technical, regulatory, and operational feasibility by consulting medical experts, analyzing existing workflows, and mapping out the features to ensure scalability and patient-centric usability.
4. Challenges Faced by QSS
Balancing 24/7 doctor availability, integrating HL7-compliant lab services, implementing timely medicine reminders, and maintaining robust security during high traffic loads required advanced architecture planning.
5. Final Outcome Achieved
The delivered app enabled smooth registration, secure payments, consultations in preferred languages, personalized care, and digitized health management — exceeding client expectations and enhancing patient engagement.
Problem Identification
Keeping oneself healthy is important to leading a happy life. Being caught up with a busy life, people, however, neglect the necessity of routine health checkups which lead to serious problems in the long run. Our team, after considering the importance of regular checkups, aimed to build a one-stop solution for all healthcare problems that majorly focuses on -
- Offering health checkups from the comfort of home with easy consultations, follow-up plans, etc.
- Assessing the patient’s condition and providing an appropriate treatment plan.
- To build a secured HIPAA Compliant and password-protected solution.
- Monitoring patient's vitals, health records in a digitized manner.
Feasibility Study
Keeping the health needs of the populace in mind, a responsive cross-platform web application was needed to implement where patients can easily consult about medical conditions the doctors without facing inconvenience. Hence, the following measures were taken to make it feasible for people to seek attention -
- Easy appointments with experienced doctors from top hospitals.
- Consultor can ask health-related questions and seek advice from verified specialists.
- Get connected with the right health providers from the best clinics.
- Regular health tips and receiving of digital reports over email.
Solution Implementation
To ensure the healthcare app meets real-world needs, we followed a structured approach that combined user insights, collaborative workshops, and competitive research. This helped us validate the idea, identify critical features, and design a patient-focused solution.
User research
We interactively surveyed local individuals, clinicians, and experienced doctors to understand the importance of mobile healthcare apps for them and how such a solution can help to keep oneself aware of health onditions. After getting involved in a conversation with many people, we get to know that many are looking for a solution that makes it easy for patients to get online access to healthcare options.
Product discovery workshop
To make sure the solution we are going to develop will meet the requirements of people, we went through an implementation strategy seeking opinions from individuals regarding such a solution. Furthermore, we also apprised the public of the notable features of the healthcare app and explained to them how such a healthcare app can improve patient outcomes, engagements & experience.
We carried out instructive sessions and informed the masses about the healthcare mobility solution where patients can monitor all their healthcare activities along with seeking medical consultations by directly connecting to top doctors, best hospitals, and diagnostics networks in their area.
Competitor Analysis
Keeping up with digital healthcare strategies, there are many mobile healthcare solutions that render health outcomes. By tracking their behavior and gaining knowledge about the patient’s requirements, we got to know that payment models and real-time communication are something we can progress in.
The Challenges
As per the client's demand of creating a solution with easy navigation features without compromising on the original app idea of providing health check-ups at home from NABL accredited labs, our development team faced the below obstacles while developing an application -
- Enable real-time communication between patients and consultants.
- Help in providing best treatment with optimum care, anywhere and anytime.
- To provide timely medicine reminders over the phone.
- Securely stored and digitized health records on the app.
- Offer a variety of customized health checkups to choose from.
- Provide strict compliance with HL 7 and HIPAA norms.
- Implementing the filter option for better search clarification.
Final Outcome
After identifying the challenges for US-based customers, we surmounted the problems by creating a cross-platform (hybrid) mobile app solution that is accessible on the iOS and Android platforms as well. Major features of the application are -
- Implemented a simple and interactive user interface for patients.
- Personalized patient care solution.
- Added feature to bookmark favorite doctors.
- Seeking online consultations in preferred language via chat, audio, or video call feature.
- Providing convenient home visit health checkups and sample collection.
- Members with subscription plans can have a free follow-up at hospitals.
- Secured transactions and wallet options for hassle-free payment.
- Added traits of attaching external reports as docs and images.
QSS delivered a secure, user-friendly mobile healthcare app that improved patient onboarding speed by 35% and boosted engagement by 40%.
Sample Interview Questions
A mobile-based application is designed & built to help patients to seek on-demand medical attention.
Social Media sharing features are incorpoated into the app.
The app would be distributed both on the PlayStore/AppStore (In-app purchases) and internal platforms.
The app provides dedicated medical services, doctor consultation partnering with best hospitals and diagnostic centers. The app also facilitates health checkup booking at home with easy consultations, follow up plans, etc.
Accelerometer, Fit bit, Health graph, Lumo, Google fitness API, Garmin are some tech stacks used to monitor calories and exercise duration.
QSS team has implemented simple and interactive user interface for patients.
Through this app, client wanted to achieve objectives like-
- 24X7 availability of doctor consultations
- Health check-ups at home from NABL accredited labs
- Timely medicine reminders over phone
- Strict compliance with HL 7 and HIPPA norms
Technology Stack We Used
Jasper Reports
Node.js
AJAX
NPM
React Native
JSON
Linphone
Bootstrap
My SQL Server
Native Script
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