Notify Healthcare Communication App
A next-gen nurse call mobile application that enables caregivers to instantly respond to emergency alerts from patients. The app streamlines workflows for quick assistance, enhances patient safety, and ensures seamless caregiver-patient communication. Notify App, as a complete wireless alert system solution, empowers the senior living industry with real-time communication and unmatched performance.
Country
United States of America
Service
Mobile App Development
Industry
Healthcare
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About
The Project
The Notify Healthcare Communication App is a next-gen mobile nurse call solution designed to strengthen emergency responsiveness in senior living facilities. Built as a wireless alert system, the app empowers caregivers to instantly receive and respond to patient alerts while ensuring secure, real-time communication. The solution addresses rising emergency call volumes by streamlining workflows, providing reliable nurse call alerts, and safeguarding patient information without storing personal data. Backed by non-proprietary Inovonics technology and certified hardware, the Notify app ensures push-to-talk voice functionality, robust reporting, and seamless VOIP callbacks. With its intuitive design and HIPAA-compliant messaging, the app redefines caregiver-patient communication by delivering timely assistance and enhancing overall care quality.
Process We Followed
After lining up salient details related to the project, our team outlined a course of action that would be followed to develop a comprehensive solution. The process comprised of identification of problems, considering the relevant factors of the solution, taking note of common challenges faced, technology stack to be used and coming up with the outcome in the end.
1. Problem Identification
The rise in emergency calls from senior living residents demanded a quick, secure, and reliable nurse call solution to alert caregivers instantly, streamline operations, ensure privacy, and improve response times.
3. Solution Implementation
QSS conducted user research, discovery workshops, and competitor analysis to align goals, eliminate risks, and design a robust alert app with real-time updates, ensuring clarity on client needs and market positioning.
2. Feasibility Study
The Notify app aimed to deliver instant care via alerts. Using next-gen software, Inovonics tech, and certified hardware, QSS built a smartphone-based system with real-time data, push-to-talk, VOIP, and cloud backup.
4. Challenges Faced by QSS
Building the iOS-based nurse call app was complex, requiring secure messaging, real-time alerts, IoT integration, caregiver responsiveness tracking, and intuitive dashboards while ensuring seamless healthcare communication.
5. Final Outcome Achieved
The team delivered a robust iOS-based wireless nurse call system with secure logins, HIPAA-compliant messaging, auto-escalation, emergency alerts, and real-time caregiver reports for efficient senior care.
Problem Identification
The frequent rise in the number of health emergency calls from senior living residents is causing concern for immediate and comprehensive responses. The need for the ongoing situation was to formulate a solution that would quickly send alerts to the caregivers and help them shape their operational performance in an easy manner.
- Deliver reliable nurse call on an instant basis
- Establish secure communication over any network
- Remotely controls and manages a nurse call system
- Keeps patient's details safe by non-collection of data
Feasibility Study
The client's vision with Notify app was pretty transparent. They wanted an app that provides optimal care to a person in a health emergency with just a mere call or message alert. In order to devise the digital wireless alert system solution, the team of QSS listed the next-gen software, non-proprietary Inovonics technology and certified hardware. After that, we streamlined the suitable approach to managing all the emergency alerts with a smartphone.
- Sound mobile alerts even with locked devices
- Provides real-time data
- Enriched with push-to-talk voice functionality
- Robust reporting and cloud backup
- Backed with VOIP callback
Solution Implementation
To turn the client’s vision into a functional healthcare solution, our team adopted a structured development approach. We began by aligning on objectives, identifying key challenges, and defining the right technology stack to ensure a seamless, secure, and scalable app.
User research
When it comes to developing an application for a separate group of people, it becomes important to understand how these people go about the idea of the solution. Keeping this in mind, we carried out user research and helped ourselves in gaining their context and viewpoint towards the idea.
Product discovery workshop
Irrespective of belonging to the different industry, all the digital software solutions have one thing in common. They all require a substantial development plan. Adding the discovery phase in the project planning eliminates the risk of miscommunication and further helps in establishing a collaborative vision to provide some business sense to the members who are involved in the project. The QSS Technosoft team organized the workshop with the intention of obtaining a powerful outcome.
We involved the entire development team in the process as we believe the more stakeholders will be there, the effective workshop would be. During this fruitful workshop. The team analyzed and discussed the project goals, requirements, critical issues that may come as a roadblock. Apart from this, they also get involved in the conversation of integrating exceptional features and functionalities to manage the alerts with real-time updates. By the end of the workshop, the team had a clear understanding of clients requirements and business objectives they want to achieve through this app.
Competitor Analysis
Keeping a close eye on your competitors is one of the important things to do when you are on the dash of developing an application. It helps in identifying strengths, weaknesses, opportunities, and threats for your own business.
Challenges Faced by Team QSS
Developing a mobile app gives developers immense access to the user base however, integration of specific features is not as easy as it sounds. The team of proficient developers at QSS Technosoft found devising iOS-based nurse call app quite exigent and came across below given challenges.
- Employ private and group text messaging
- Adding real-time alerts and push notifications
- Facilitate health checks from the app itself
- Enriched with RTLS badges and IoT enabled device
- Capture call frequency and responsiveness of the caregiver
- Devise intuitive dashboards and reports insights
Final Outcome
By coding apps on highly scalable HTML/CSS front-end development, our team of well-versed developers finally built a robust iOS-based wireless nurse call alert system. On the other hand, our excellent team of programmers also worked with Apple XCode for additional technology elements.
- Secure role-based logins for users
- Auto escalate the call to another caregiver in case of rejection
- HIPAA and HITECH approved messaging
- Easy navigable and customized menu
- Emergency alert option for older and disabled people
- Real-time report update for each caregiver zone
Our Notify Healthcare App enabled instant nurse alerts, improving emergency response time by 70% and enhancing caregiver efficiency by 40%. Ready to transform healthcare communication with QSS?
Sample Interview Questions
The solution would quickly send alerts to the caregivers and help them shape their operational performance in an easy manner
- Delivering reliable nurse call on an instant basis
- Establishing secure communication over any network
- Remotely controls and manages a nurse call system
- Keeping patient's details safe by non-collection of data
Yes, the app is backed with VOIP callback.
Yes, the real-time system analytics are integrated to monitor immediate positioning of patients.
The frequent rise in the number of health emergency calls from senior living residents is causing concern for immediate and comprehensive responses. The need for the ongoing situation was to formulate a solution that would quickly send alerts to the caregivers and help them shape their operational performance in an easy manner.
Yes, the solution is enriched with RTLS badges and IoT enabled device.
React Native, MySQL, Firebase, Python and PHP are some tech stack used for the frontend and backend.
Technology Stack
What Our client has to say!
" The QSS Technosoft team completed the project within an acceptable timeline. The efforts and knowledge they have put on the project is par excellence."
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