Volunteer Management App
A solution that handles the rapid responses from volunteers who operate in emergency situations caused by natural disasters.
The application records and notifies the management in alarming situations. Accurate mapping and safety catch updates are some of the app traits.
- Country United States of America
- Service Disaster Management
- Industry Multiple
Process Followed
For developing a productive volunteer and disaster management solution, we followed a progressive method that involved single out problems, the feasibility study of a proposed project, and acknowledging the solutions that can be implemented. Taking all these factors into account, we then listed out the challenges encountered by our team and how we overcame the obstacles and acquired the desired outcome.
Problem Identification
Feasibility study
Solution Implementation
Challenges
Final Outcome
Problem Identification
Natural and man-induced disasters cause emergencies resulting in huge loss of life and cost. Many agencies and volunteers help to deal with situations beyond an extent but a lack of systematic process sometimes puts an end to their approach. Hence, we aim to provide users with an app that results in a planned and rapid response in such emergencies.
- Helps people respond to their concerns with the help of volunteers.
- Locate tracking and incident management functions.
- Provides people with safety catch updates.
- One-touch notification to assigned responders.
Feasibility Study
After identifying the problems faced by users in such a crisis, an app that aims to reduce or avoid the potential losses from uncertainties by assuring prompt and appropriate assistance to the victims was needed to be crafted. Therefore a solution that functions well in emergency logs and managing incident response came into existence.
- Each emergency Campaign should be planned effectively.
- Real-time maps and report dashboards.
- Gets status updates instantly on location or entity.
- Recognizing specific areas of concern by volunteers.
- Responding to incident-specific information.
Solution Implementation
User research
The solution you are creating will all be in vain if the product is not user-specific so it is important to understand the audience’s preference. User research was implemented by the QSS team to be aware of the real-world problems confronted by users.
Product discovery workshop
After carrying through meaningful user research, we decided to discuss the design to implement while in an application and many such important things with the client. On that account, we set up a meeting where our team explained the outright viewpoint of the solution to the client by proposing some relevant questions such as significant features for the app, the latest technology trends, etc.
Our team spent the day with the client understanding the intention behind the application. This aided us to gain the necessity of the application in obedience to users. After finalizing the budget, we further discussed the mobile app layout, screen design, and potential customers. This helped us in knowing what kind of product the client actually wants to build and how we will come up with something that will dominate the market.
Competitor Analysis
After putting through the user research and product discovery workshop, it was important for us to discover similar solutions available in the market to make our application highly competitive and dominating.
Sample Interview Questions
Victims of natural or man-made calamities and Agencies, groups & volunteers looking to help people in emergency.
After identifying the problems faced by users in such a crisis, an app that aims to reduce or avoid the potential losses from uncertainties by assuring prompt and appropriate assistance to the victims was needed to be crafted. Therefore a solution that incorporates a volunteer database who can help victims in emergency is required.
Natural and man-induced disasters cause emergency situations resulting in huge loss of life and cost. Many agencies and volunteers help to deal with situations beyond an extent but lack of systematic process sometimes puts an end to their approach. Hence, we aim to provide users with an app that results in a planned and rapid response in such emergencies.
The client was looking to build the app from scratch.
QSS team of adept engineers helped building a wireframe and overall app design.
The app is available to download for free.
Both
The Challenges
During the several stages of planning, there are things that make an app very competitive in the market. A developer, therefore, comes across many challenges to ensure market domination. Some of the major challenges faced are-
- Verifying the profile of participants and volunteers.
- Successful deployment with the availability of Volunteers.
- Accessible from the web, Android and iOS mobile apps.
- Quick user-activated tracking.
- Prioritizing participant's verification.
- Campaign alerts for all active volunteers.
Final Outcome
We have created a successfully deployed system for US-based clients running on the Azure cloud. The JS-based technology stack was used in the development of an app. Significant benefits of this mobile solution are -
- System ready to register volunteers with simplified user interfaces.
- Automated background checks for managers to create a volunteer database.
- End-to-end quick campaign generation process.
- Reports generation in multiple formats.
- Advance communication between users during any disaster deployment.
Information Architecture
Technology Stack
ASP.NET
Azure Service Bus
Bootstrap
C#
CSS3
HTML5
Entity
jQuery
SWN
My SQL Server
"I was taken aback by the prompt response from the volunteer. The app is simple to use and the safety catch feature makes it the best in the industry. I will definitely suggest this app to everyone."
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