Net Transcripts
Net Transcripts is a secure and responsive solution tailored for law enforcement, criminal defense attorneys, and government agencies to deliver fast and confidential transcription services. Built with compliance and flexibility in mind, it eliminates minimum usage requirements or long-term commitments, enabling agencies to access secure transcription on-demand. By streamlining workflows and safeguarding sensitive data, the app helps professionals focus on critical cases with efficiency and trust.
Country
United States of America
Service
Mobile App Development
Industry
Law Enforcement
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About
The Project
Net Transcripts is a responsive, cloud-based transcription solution built for law enforcement, criminal defense attorneys, and government agencies to ensure confidential, accurate, and secure transcription services. The client aimed to eliminate outdated manual note-taking by enabling personnel to capture, store, and share sensitive case data seamlessly. To achieve this, our team designed a FEDRAMP, CJIS, and FIPS-200 compliant app with encrypted file transfers, chain-of-custody tracking, and Microsoft Azure government cloud hosting. With no minimum usage requirements or service commitments, the solution empowers agencies with on-demand transcription, multi-format support, and automated workflows, enhancing both efficiency and data security.
Process We Followed
After lining up salient details related to the project, our team outlined a course of action that would be followed to develop a comprehensive solution. The process comprised of identification of problems, considering the relevant factors of the solution, taking note of common challenges faced, technology stack to be used and coming up with the outcome in the end.
1. Problem Identification
Law enforcement needed a secure way to manage sensitive case data beyond manual note-taking. A transcription app enables automated notes, multi-format audio support, safe sharing, and efficient recording of critical information.
3. Solution Implementation
Through user research, discovery workshops, and competitor analysis, we designed a secure transcription app with 256-bit SSL, 2,048-bit RSA encryption, and HTTPS environment—ensuring confidentiality and streamlined workflows.
2. Feasibility Study
We proposed a secure, responsive app to manage documents, interviews, and court recordings with compliance (FEDRAMP, CJIS, FIPS-200), encrypted file transfer, Azure hosting, unique authentication, and chain-of-custody control.
4. Challenges Faced by QSS
Developing the transcription app required overcoming challenges like multi-language support, error-free transcripts, chain-of-custody tracking, admin controls, multi-speaker accuracy, and ensuring unlimited secure transcription capacity.
5. Final Outcome Achieved
Our team delivered a FIPS-200 compliant transcription app, hosted on Microsoft Azure, enabling secure cloud storage, automated info sharing, usage reporting, and faster workflows—available on both Android and iOS.
Problem Identification
Gone are the days when the law enforcement officers needed to take note of all the relevant information for a particular case. Technology advancement has changed the note-taking workflow for the better. With a transcription app leveraged with automated transcription technology, the enforcement personnel can keep track of essential and sensitive information on the go.
- Reports & recorded notes
- Allows in-house and on-site interrogations
- Accepts a variety of dictated audio formats
- Safe sharing of recordings with other teammates
Feasibility Study
The client wanted to launch a responsive app in the market that streamlines the essential documents, interviews and court recordings. Keeping the requirements of clients on priority, we aimed at incorporating a multipurpose app which is useful for keeping precise records of critical and sensitive information and also prevents risk and maintains confidentiality.
- FEDRAMP, CJIS and FIPS-200 compliant solution
- Encrypted with file transfer
- Leveraged with Microsoft Azure government cloud hosting
- Unique user account authentication
- Ensured by Chain-of-Custody
Solution Implementation
Through user research, discovery workshops, and competitor analysis, we built a secure transcription app with 256-bit SSL encryption and RSA keys, ensuring confidentiality, streamlined workflows, and compliance for law enforcement agencies.
User research
We surveyed some police officers, law enforcement personnel and other government agencies to get acquainted with problems they suffer when it comes to recording confidential transcription. User research helped us gain an insight into how we can make a resourceful app that can improve the workflow for such agencies.
Product discovery workshop
Product discovery workshop undoubtedly adds great value to the project. It helps the team examine the pre-development stage to the core. Along with sharing project requirements, discovery workshops also prove beneficial in assessing the scope of the project and aids in engineering the project requirements to take the solution from a concept to advanced development stages in minimum possible duration.
These kinds of solutions require extensive and highly enhanced security so we mainly put the discussion of incorporating an app that ensures the safety of confidential and sensitive information. We presented the client with the idea of encrypting the file transfer through a 256-bit SSL certificate and asymmetric 2,048-bit RSA key. It helps in establishing a secure HTTPS operating environment.
Competitor Analysis
While developing the solution, keeping a close eye on your competitors who are in the same business as yours is a must. Consequently, we carried out a competitive analysis to identify strengths, threats, and opportunities for our law enforcement transcription solution.
Challenges Faced by Team QSS
While incorporating law enforcement transcription solution, our team of app developers got to work at implementing the app with a foreign language multiple formats support which was quite challenging. Along with that, the team of experts run into below challenges as well -
- To come with guaranteed error-free transcripts
- Allow administrators to manage and monitor transcription requests
- Track the chain of custody of all data
- Specialize the solution in transcribing multi-speaker recordings
- Quality control process to ensure accuracy
- Unlimited transcription capacity
Final Outcome
Our team of seasoned developers incorporated a law enforcement transcription app that works on FIPS-200 compliant technology. This constructive application is leveraged with Microsoft Azure cloud hosting and is functional on both Android as well as on iOS platforms.
- Cloud-based technology to store highly sensitive material
- Automates sensitive information sharing
- Dedicated customer support
- Provide detailed usage reporting
- Speed up workflows
- Disrupt the process of notetaking
Boost transcription accuracy by 99% and streamline workflows—connect with QSS to transform your law enforcement operations today!
Sample Interview Questions
Cloud-based technology offers facility to store highly sensitive material thus keeping the information secure. The app is leveraged with Microsoft Azure government cloud hosting.
SceneDoc, U.S Cop, Miranda Warnings/Rights, PoliceOne App, Evidence Cam are some similar kind of apps.
We aimed at building a solution that helps enforcement personnel to keep track of essential and sensitive information on the go. The app-
- Reports & recorded notes
- Allows in-house and on-site interrogations
- Accepts a variety of dictated audio formats
- Safe sharing of recordings with other teammates
The client wanted to launch a responsive app in the market that streamlines the essential documents, interviews and court recordings. Keeping the requirements of clients on priority, we aimed at incorporating a multipurpose app which is useful for keeping precise records of critical and sensitive information and also prevents risk and maintains confidentiality.
Some tech stacks used are- Angular 7, Asp.net 4.5.2, Web API 2.0, SQL Server, Microsoft Azure.
Our team of seasoned developers incorporated a law enforcement transcription app that works on FIPS-200 compliant technology. Other functions include-
- Cloud-based technology to store highly sensitive material
- Automates sensitive information sharing
- Dedicated customer support
- Provide detailed usage reporting
- Speed up workflows
- Disrupt the process of notetaking
Technology Stack
Twilio
MySQL
What Our client has to say!
" QSS team steered the project at a reasonable price. The manager who handled the project was very attentive and contrived the technical highlights as per requirement. "
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