Salesforce is an incredibly powerful platform that helps organisations develop customised applications, manage customers' relationships, and streamline their business processes. This makes for highly efficient operations for companies; but with power comes responsibility: more specifically, data security. Salesforce ensures rigorous security protocols to keep sensitive data safe and comply with…
Salesforce, a well-regarded Customer Relationship Management platform, has been empowering organisations to increase their competitive edge for over two decades. Despite the range of helpful features that Salesforce provides, customising the platform to suit unique operations is still a necessity for many businesses. Stemming from this need, was born Salesforce…
Salesforce is a powerful platform known for its impressive customer relationship management (CRM) capabilities. It offers many out-of-the-box features to help you manage customer interactions – however, organisations may require additional or specialised functions that existing features fail to provide. This is where custom email services prove beneficial. For those…
As businesses continuously compete for customer loyalty, providing exceptional customer support has become an integral element of success. Companies able to consistently deliver satisfying experiences attract loyal customers and gain positive recommendations. Consequently, to ensure support GPOs remain competitive, many entities adopt Customer Relationship Management (CRM) systems such as Salesforce…
In the face of today's incredibly competitive digital world, mobile applications have become an indispensable component of business operations. Companies are consistently turning to progressive solutions to interact with customers, perfect their methods, and optimise productivity. Salesforce Mobile app development , one of the most respected customer relationship managements (CRM)…
In today's digital landscape, where user experience reigns supreme, designing compelling and user-friendly applications has become a paramount goal for businesses and developers alike. Salesforce Lightning Design System (SLDS) emerges as a powerful tool in this endeavour, offering a comprehensive framework that combines aesthetic appeal with seamless functionality. In this…
In today's digital landscape, customer engagement is a crucial thing to consider for maximizing your business success. As businesses are busy finding innovative ways to interact with their customers, Chatbots have emerged as powerful tools & are revolutionizing the way businesses communicate with their audience. When integrated within the Salesforce…
Developing a Salesforce app is a complex endeavor that requires meticulous attention to detail and a commitment to delivering a seamless user experience. One of the critical stages in this process is testing – a phase that ensures your app performs flawlessly, meets user expectations, and aligns with your business…
Salesforce has evolved from being a leading Customer Relationship Management (CRM) platform to a robust ecosystem that empowers businesses with tailored apps to meet their unique needs. Salesforce app development offers a powerful way to extend the platform's capabilities, improve business processes, and enhance user experiences. However, building effective Salesforce…
Salesforce AppExchange is an enterprise cloud marketplace that helps businesses extend the functionality of their Salesforce CRM by offering a wide array of third-party apps. Building an AppExchange Salesforce app can grow your business with immense opportunities, customer reach, and revenue generation. In this blog, we are listing down the…
QSS Technosoft is thrilled to announce its presence in Dreamforce 2023, the most anticipated Salesforce Flagship event of the year! The Dreamforce event is scheduled to take place from September 12th to 14th, 2023, at San Francisco, California and we couldn't be more excited to be a part of this…
Salesforce App, a leading Customer Relationship Management (CRM) platform, offers a vast ecosystem of applications to solve diverse business problems. Salesforce apps are essential tools that extend the functionality of the platform, providing businesses with customized solutions to enhance their operations. Below, we are exploring the top 15 key components…
Salesforce offers a wide range of pre-built applications to cater to various business needs. Businesses today are relying on custom salesforce apps for enhanced productivity, improved business processes, and to drive overall business growth. Custom Salesforce apps provide a powerful way to unlock the platform's full potential and revolutionize the…
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